Between the Company M & Paillettes,

registered under SIRET number 89956934700011

The company can be reached by email directly using the address metpaillettes@hotmail.com

These General Terms and Conditions of Sale apply to all orders placed with M & Paillettes for all products and services (the “Product(s)”) offered on the Site by natural persons hereinafter referred to as the customer ".


The Seller is a publisher of personalized products for consumers, marketed through its website (www.metpaillettes.com).

Article 1: object

These General Conditions of Sale determine the rights and obligations of the parties in connection with the online sale of Products or Services offered by the Seller.
 

Article 2: General provisions

These General Conditions of Sale (GTC) govern the sale of products, made through the Company's websites, and are an integral part of the Contract between the Buyer and the Seller. They are fully opposable to the Buyer who accepted them before placing an order. The Seller reserves the right to modify these at any time by publishing a new version on its website. The applicable T&Cs are those in force on the date of payment.  of the order. These T&Cs can be viewed on the Company's website at the following address: www.metpaillettes.com.
The Company also ensures that their acceptance is clear and unreserved by setting up a checkbox and a validation click. The Customer declares to have read all of these General Terms and Conditions of Sale, and, where applicable, the Special Terms and Conditions of Sale linked to a product, and to accept them without restriction or reservation.
The Customer acknowledges that he has received the necessary advice and information to ensure that the offer meets his needs.
The Customer declares to be able to legally contract under French law or validly represent the natural or legal person for whom he is committing.
Unless proven otherwise, the information recorded by the Company constitutes proof of all transactions.

Article 3: Price

The prices of the products sold through the websites are indicated in Euros all taxes included and precisely determined on the product description pages. They are also indicated in euros, all taxes included, on the product order page, and excluding specific shipping costs. Customs duties or other local taxes or import duties or state taxes may be payable in certain cases. These rights and sums are not the responsibility of the Seller. They will be the responsibility of the buyer and are his responsibility (declarations, payment to the competent authorities, etc.). The Seller therefore invites the buyer to inquire about these aspects with the corresponding local authorities.

The Company reserves the right to modify its prices at any time for the future.

Article 4: Conclusion of the online contract

In accordance with the provisions of article 1127-1 of the Civil Code, the Customer must follow a series of steps to conclude the contract electronically in order to be able to place his order:; Information on the essential characteristics of the Product; – Choice of the Product, if necessary, of its options – Indication of the essential contact details of the Customer (identification, email, address, etc.); – Acceptance of these General Conditions of Sale – Verification of the elements of the order (double click formality) and, if necessary, correction of errors. Before proceeding with his confirmation, the Buyer has the possibility of checking the details of his order, its price, and of correcting any errors, or of canceling his order. Confirmation of the order will constitute the formation of this contract. – Then, follow-up of the instructions for payment, payment of the products, then delivery of the order. The Customer will receive confirmation by e-mail of payment for the order, as well as an acknowledgment of receipt of the order confirming it. 
The customer will have during his ordering process the possibility of identifying any errors made in the entry of data and of correcting them. The language proposed for the conclusion of the contract is the French language.
The archiving of communications, of the order, of the details of the order, as well as of the invoices is carried out on a reliable and durable medium so as to constitute a faithful and durable copy in accordance with the provisions of article 1360 of the civil code. This information can be produced as proof of the contract.
For delivered products, delivery will be made to the address indicated by the Customer. For the purposes of proper execution of the order, the Customer undertakes to provide its true identification elements. The Seller reserves the right to refuse the order, for example for any abnormal request, made in bad faith or for any legitimate reason.

Section 5: Products

The essential characteristics of the products and their respective prices are made available to the buyer on the company's websites, as well as, where applicable, the mode of use of the product. In accordance with article L112-1 of the Consumer Code, the consumer is informed, by means of marking, labeling, display or by any other appropriate process, of the prices and special conditions of sale and execution of the services before any conclusion of the sales contract. In all cases, the total amount owed by the Buyer is indicated on the order confirmation page. The selling price of the product is that in force indicated on the day of the order, this one not including the shipping costs invoiced in addition. These possible costs are indicated to the Buyer during the sales process, and in any event at the time of confirmation of the order. The Seller reserves the right to modify its prices at any time, while guaranteeing the application of the price indicated at the time of the order. When the products or services are not executed immediately, clear information is given on the product presentation page as to the delivery dates of the products.

The Seller undertakes to honor the Customer's order within the limit of available Product stocks only. Failing this, the Seller informs the Customer; if the order has been placed, and failing agreement with the Customer on a new delivery date or the Seller reimburses the customer. The contractual information is presented in detail and in French.

Each product on the online sales site www.metpaillettes.com is accompanied by a description. The photographs of the products are as faithful as possible but cannot ensure a perfect similarity with the product offered, in particular with regard to the colors. The information and photographs are given for information only, are not exhaustive and come from the data communicated by the manufacturers and suppliers and cannot engage the responsibility of the company M & Paillettes.

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Product customization:

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The customer ensures the correct spelling of the desired customization, M & Paillettes cannot be held responsible if an error was entered when taking the order. No changes can be made.

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The personalization of products ordered via an existing theme, chosen by the customer, cannot be subject to sending the visual to the customer before printing. Only tailor-made themes are the subject of a visual project before printing.

Regarding the colors of the products, M & Paillettes will make sure to choose the best colors corresponding to the chosen theme, depending on the available stock. It reserves the right to choose similar colors if the stock of the colors requested is no longer available, while doing its utmost to offer you a harmonious decoration, and respecting the tones of your theme.

Regarding the fonts, M & Paillettes reserves the right to modify the font as well as its color, depending on the registration requested and the entire visual as a whole. Indeed the latter can be more or less readable, depending on the font of the capital letter, a vowel with accent etc. Concerning inscriptions sold alone, if the Buyer does not issue any note at the end of the order, M & Paillettes reserves the right to modify the font so that it is in line with the rest of the decoration ordered, all fonts n not being offered in the options. Otherwise, M & Paillettes accepts any change in font specifically requested by email or in a note in the order placed, only in the event that the latter is available, and legible with the inscription and visual chosen. In all cases M & Paillettes will ensure that the final product is legible and harmonious, even if it has to change the font which does not correspond to the font presented in the photo on the site.

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Article 6: Warranties

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The products delivered by M & Paillettes benefit from a guarantee according to the law in force from the date of delivery, covering the non-compliance of the products with the order and any hidden defect, resulting from a defect in material, design or manufacturing affecting the products delivered and rendering them unfit for use.

This warranty is limited to the replacement or reimbursement of products that are not in conformity or affected by a defect.

In order to assert his rights, the Customer must, under penalty of forfeiture of any action relating thereto, inform M & Paillettes who will replace or have repaired the products or parts under warranty deemed to be defective.

Article 7: Retention of title clause

The products remain the property of the Company until full payment of the price.

Article 8: Terms of delivery

The products are delivered to the delivery address that was indicated when ordering and within the time indicated. These deadlines do not take into account the time taken to prepare the order.  

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M & Paillettes takes into account the date of your event and will do everything possible to guarantee the delivery of your order before the date of the event indicated, if the latter has been placed within a minimum of 15 working days.

This deadline does not constitute a strict deadline and M & Paillettes cannot be held liable towards the customer in the event of late delivery if the order has not been placed and paid for within 15 working days. minimum recommended by M & Paillettes.

The responsibility of M & Paillettes can in no way be engaged in the event of delay or suspension of delivery attributable to the Purchaser or in the event of force majeure.

M & Paillettes cannot be held responsible for delays in delivery due to errors or disruptions attributable to carriers (including in particular in the event of a total or partial strike, in particular of postal services and means of transport and/or communications).

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M & Paillettes uses La Poste as a means of delivery:

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1- Tracked Colissimo shipment: insured delivery anywhere in France, in the European Union and in most other countries, delivered without signature. If you want a delivery with signature, an additional cost applies, please select it when ordering.

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We will provide you with a link as soon as possible that will allow you to track the delivery of your package online.

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• For mainland France, Corsica and Monaco, deliveries are made within 48 to 72 hours (after the 15 working day period for personalization), except on public holidays. Your order is delivered to you at the delivery address indicated on the order form. In case of absence during the delivery, a transit advice note is left for you so that you can pick up your package at the nearest post office.

• For the DOM-TOM: Delivery to the address of your choice within 11 to 21 working days

• For shipments in Europe: Delivery to the address of your choice within 5 working days

Transit times

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Transport times depend on the carrier and the place of delivery.

M & Paillettes informs the Customer of the deadlines which are announced to him by the carrier and do not include Saturdays, Sundays and public holidays.

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Conditioning

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The Products are packaged in such a way as to comply with the transport standards in force, to ensure optimal protection of the Products during their delivery, moreover the parcels can be sent in boxes and packaging already used for the sake of eco- responsibility and for a reduction in shipping costs.

Article 9: Payment

Payment is due immediately upon ordering, including for pre-order products. The Customer can pay by credit card.

Cards issued by banks domiciled outside France must be international bank cards (Mastercard or Visa). Secure online payment by credit card is made by our payment provider. The information transmitted is encrypted in the state of the art and cannot be read during transport on the network. Once the payment has been initiated by the Customer, the transaction is immediately debited after verification of the information. In accordance with the provisions of the Monetary and Financial Code, the commitment to pay given by card is irrevocable. By communicating his banking information during the sale, the Customer authorizes the Seller to debit his card for the amount relating to the price indicated. The Customer confirms that he is the legal holder of the card to be debited and that he is legally entitled to use it. In the event of an error, or the impossibility of debiting the card, the Sale is immediately resolved as of right and the order cancelled.

Article 10: Withdrawal period

Personalized products cannot under any circumstances be the subject of a refund or an order cancellation once they have been created or are in the process of being created.  

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Article 11: Intellectual property rights

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All the visuals and photographs visible on the Site, and in particular those representing and illustrating the Products are necessarily protected by copyright and all other intellectual property rights belong to M & Paillettes.

Any reproduction and/or representation of any kind whatsoever, without authorization, of a visual or a photograph represented on the Site constitutes an infringement and will be prosecuted.

Similarly, all other data of any kind whatsoever, and in particular texts, graphics, logos, icons, images, photographs, video, brands, characteristics of the Site appearing on the Site are necessarily protected by the right of copyright, trademark rights and all other intellectual property rights, and belong to M & Paillettes.

The Customer undertakes under these conditions not to reproduce, summarize, modify, alter or redistribute, without the express prior authorization of M & Paillettes by written request.

Article 12: Force majeure

The performance of the seller's obligations hereunder is suspended in the event of the occurrence of a fortuitous event or force majeure which would prevent its performance. The seller will notify the customer of the occurrence of such an event as soon as possible.

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Article 13: Duration and application

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These General Conditions of Sale apply throughout the duration of the online publication of the Products offered by M & Paillettes.

M & Paillettes reserves the right to modify its general conditions of sale at any time and therefore invites its members to consult them regularly. By validating his orders, the customer accepts the new terms of the general conditions of sale.

Members who do not want contractual relations to be governed by the new general conditions of sale must notify this on the date from which the new conditions take effect and must stop using the services of M & Paillettes.

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Article 14: Disputes-Competent Court

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These General Conditions of Sale and the resulting purchase and sale transactions are governed by French law. They are written in French. In the event that they are translated into one or more languages, only the French text shall prevail in the event of a dispute. Failing amicable resolution, the dispute will be brought before the Commercial Court of Toulouse.